Jugaad ToolsInsurance Ombudsman offices
Complain to the office for where you live, or where the insurer's branch is. Pick your state.
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All 18 offices
| Office | Covers | Address and email |
|---|---|---|
| Ahmedabad | Gujarat, Dadra and Nagar Haveli and Daman and Diu | Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad 380001 [email protected] |
| Bengaluru | Karnataka | Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19/19, 24th Main Road, JP Nagar 1st Phase, Bengaluru 560078 [email protected] |
| Bhopal | Madhya Pradesh, Chhattisgarh | 1st floor, "Jeevan Shikha", 60-B, Hoshangabad Road, Opp. Gayatri Mandir, Arera Hills, Bhopal 462011 [email protected] |
| Bhubaneswar | Odisha | 62, Forest Park, Bhubaneswar 751009 [email protected] |
| Chandigarh | Punjab, Haryana (except Gurugram, Faridabad, Sonepat and Bahadurgarh), Himachal Pradesh, Jammu and Kashmir, Ladakh, Chandigarh | Jeevan Deep Building, SCO 20-27, Ground Floor, Sector 17-A, Chandigarh 160017 [email protected] |
| Chennai | Tamil Nadu, Puducherry town and Karaikal | Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai 600018 [email protected] |
| Delhi | Delhi, and Gurugram, Faridabad, Sonepat and Bahadurgarh in Haryana | 2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi 110002 [email protected] |
| Guwahati | Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland, Tripura | Jeevan Nivesh, 5th Floor, Near Pan Bazar, S.S. Road, Guwahati 781001 [email protected] |
| Hyderabad | Andhra Pradesh, Telangana, Yanam (Puducherry) | 6-2-46, 1st floor, "Moin Court", Lane Opp. Hyundai Showroom, A.C. Guards, Lakdi-Ka-Pool, Hyderabad 500004 [email protected] |
| Jaipur | Rajasthan | Jeevan Nidhi II Bldg., Ground Floor, Bhawani Singh Marg, Jaipur 302005 [email protected] |
| Kochi | Kerala, Lakshadweep, Mahe (Puducherry) | 10th Floor, Jeevan Prakash, LIC Building, Opp. Maharaja's College Ground, M.G. Road, Kochi 682011 [email protected] |
| Kolkata | West Bengal, Sikkim, Andaman and Nicobar Islands | Hindustan Bldg. Annexe, 7th Floor, 4, C.R. Avenue, Kolkata 700072 [email protected] |
| Lucknow | Eastern and central districts of Uttar Pradesh | 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow 226001 [email protected] |
| Mumbai | Mumbai wards, except M/E, M/W, N, S and T and Navi Mumbai | 3rd Floor, Jeevan Seva Annexe, S.V. Road, Santacruz (W), Mumbai 400054 [email protected] |
| Noida | Uttarakhand and western districts of Uttar Pradesh | Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector 15, Gautam Buddh Nagar, U.P. 201301 [email protected] |
| Patna | Bihar, Jharkhand | 2nd Floor, Lalit Bhawan, Bailey Road, Patna 800001 [email protected] |
| Pune | Goa, and Maharashtra except Mumbai, Navi Mumbai, Thane, Palghar and Raigad | Jeevan Darshan Bldg., 3rd Floor, C.T.S. No. 195 to 198, N.C. Kelkar Road, Narayan Peth, Pune 411030 [email protected] |
| Thane | Navi Mumbai, Thane, Raigad and Palghar districts, Mumbai wards M/E, M/W, N, S and T | Jeevan Chintamani Building, 2nd Floor, Near New RTO Office, Louis Wadi, Vasantrao Naik Mahamarg, Thane (West) 400604 [email protected] |
Source: cioins.co.in/Ombudsman, last checked 12 Oct 2026. Uttar Pradesh is split by district between Lucknow and Noida; check the CIO page if your district is missing.
Which Ombudsman office should I complain to?
Rule 14(1) of the Insurance Ombudsman Rules, 2017 lets you complain to the Ombudsman for where the insurer's branch or office you complain about is, or for where you live. Filing is free, online at cioins.co.in, by email or by post.